ICESBA - Submit a paper, ICESBA2019: International Conference on Economic Sciences and Business Administration

Font Size: 
Exploring measurable criteria to improve evaluation procedures of human resources

Last modified: 2019-11-15


A preliminary study showed that present performance appraisal systems are considered by the employees, unreliable and subjective and as result they are unable to reveal the real potential of human resources. Employees also consider the existing appraisal procedures bureaucratic, with vague targets and improper evaluation criteria especially formed so as to depict the suitability of employees or future candidates through recruitment procedures to fulfill the positioning needs of a certain job. The present study assessed preliminary data in order: a) to define the parameters and criteria that could improve reliability of evaluation procedures aiming to the selection of the suitable employees or future candidates for certain job positions, and simultaneously b) to clarify which criteria can be measured and must be included in an evaluation system in order to obtain objectivity and meritocracy. A number of such criteria are proposed as a basis of setting the proper procedure of a better, easy to run, transparent, measurable and reliable evaluation system


parameters, objectivity, meritocracy, job description, matching


Avdimiotis, S. 2017. Organizational performance, leadership and management. Alexandreion Τ.Ε.Ι., Thessaloniki, GR.

Armstrong, M., Baron, A. 1998. «Performance Management: The new realities». Institute of Personnel and Development, London.

Becker, B.E., Huselid, M.A., Urlich, D. 2002. Six key principles for measuring human capital performance in your organization. Part of Harvard Business School Press.

Blumberge, M., Pringle, P.C. 1982. The missing opportunity in organizational research: Some implications for a theory of work performance. Academy of Management Review, Vol. 7.

Brown, A.W., Adams, J.D., Amjad, A.A. 2007. The relationship between human capital and time performance in project management: A path analysis. International Journal of Project Management, 25: 77-89.

CEDEFOP, 2002. Training and learning aiming to ability acquisition. Summary of primary points. Special Issue in Greek.

Chitiris, L. 1996. Organizational behavior in organizations and enterprises. Interbooks Publ. Athens, GR.

Cholevas, G.K. 1995. Principles of organizing and directing enterprises (Management). Interbooks Publ. Athens, GR.

Dulebohn, J.H., Johnson, R.D. 2013. Human resource metrics and decision support: A classification framework. Human Resource Management Review, 23: 71-83.

Fanariotis, P. 2002. Crew management. Stamoulis Publ. Athens, GR.

Gliddon, D.G. 2004. Effective performance management systems current criticisms and new ideas for employee evaluation. Performance Improvement, 43(9): 27-34.

Jackson, E.S, Schuler, R. 2003. «Managing Human Resources through Strategic Partnerships» (8th Ed.). Thomson South-Western Publishing.

Katasonova, N. 2009. Human resources. Handouts in State University of Georgia.

Lawler, E.E. 2009. Make Human Capital A Source of Competitive Advantage. Organizational Dynamics, 38(1): 1-7.

Lepak, D.P., Liao, H., Chung, Y. Harden, E.E. 2006. A conceptual review of human resource management systems in strategic human resource management research. Research in Personnel and Human Resources Management, 25: 217-271.

Longenecker, C.O. 1989. Truth or consequences: politics and performance appraisal. Business Horizons, 32(6): 76-82.

Markovits, Y., Davis, A.J., van Dick, R. 2007.  Organizational Commitment Profiles and Job Satisfaction among Greek Private and Public Sector Employees. International Journal of Cross Cultural Management 7(1): 77-99.

Mpourantas, D. 2002. Management. Benos Publ. Athens, GR.

Papalexandri, Ν., Mpourantas, D. 2003. Human resources management. Benos Publications. Athens, GR.

Rao, T.V. 2008. Lessons from experience: A new look at performance management systems. Vikalpa, 33(3): 1-15.

Rosse, J., Levin, R. 1997. High-impact hiring: A comprehensive approach to performance-based haring. Jossey-Bass Publishers, San Francisco. Schermerhorn, J., Hunt, J.G., Osborn, R.N. 1985. Managing Organizational Behavior, John Wiley & Sons, New York.

Stebler, M., Robinson, D., Heron, P. 1997. «Getting the best out of your competencies». The Institute for Employment Studies. UK.

UTPB, 2002. «Performance evaluation program». The University of Texas of the Permian Basin office of Human Resources, Policy and Procedures Memorandum.

Van der Rijt, J., Van den Bossche, P., van de Wiel, M., Segers, M.S.R., Gijselaers, W. 2012. The role of individual and organizational characteristics in feedback-seeking behaviour in the initial career stage. Human Resource Development International, 15 (3): 283-301.

Whelan, E., Collings, G., Donnellan, B. 2010. Managing talent in knowledge intensive settings. Journal of Knowledge Management, 14(3): 486-504.

Xirotyri-Koufidou, S. 2001. Human resources management: The 21st century in the working environment. Anikoulas Publ. Athens, GR.

Zavlanos, M. 2002. Organizational behaviour. Stamoulis Publications. Athens.


Conference registration is required in order to view papers.